Collections agent
Chases overdue accounts with escalating, polite reminders and offers payment plans.
Custom automations
Agents that do the work, not just talk about it.
We build AI agents around the jobs that eat your week: answering the phone, filling the diary, chasing quotes and invoices, keeping the paperwork straight. Each one is connected to the tools you already use, and we run it for you month to month.
Jobs we already know how to do well.
Every business is different, but the jobs that waste time are surprisingly similar. These are some of the agents in our library, and the library keeps growing. We start from the closest fit and shape it to how you work. If your job isn't covered, we build it.
Renewal agent
Tracks contracts, memberships and policies and starts the renewal conversation early.
Dispatch agent
Assigns jobs to the nearest available person and shares live arrival times.
Contracts agent
Drafts agreements from your own templates, sends them for signature and tracks renewal and notice dates.
Reminder agent
Confirms appointments, sends reminders and reschedules the ones that reply.
Waitlist agent
Releases cancelled slots to the waitlist and refills them within minutes.
Timesheet agent
Collects hours, checks them against the rota and prepares payroll for approval.
Quoting agent
Turns a site visit or call into a priced, itemised quote the same day.
Collections agent
Chases overdue accounts with escalating, polite reminders and offers payment plans.
Renewal agent
Tracks contracts, memberships and policies and starts the renewal conversation early.
Dispatch agent
Assigns jobs to the nearest available person and shares live arrival times.
Contracts agent
Drafts agreements from your own templates, sends them for signature and tracks renewal and notice dates.
Reminder agent
Confirms appointments, sends reminders and reschedules the ones that reply.
Waitlist agent
Releases cancelled slots to the waitlist and refills them within minutes.
Timesheet agent
Collects hours, checks them against the rota and prepares payroll for approval.
Quoting agent
Turns a site visit or call into a priced, itemised quote the same day.
Cash-flow agent
Keeps a rolling thirteen-week view of cash and warns you about the dip before it arrives.
Forms agent
Sends pre-appointment forms and consents, checks they are complete and files them.
Insight agent
Reads the week’s numbers and tells you what changed and why, every Monday morning.
Onboarding agent
Collects new-starter paperwork, right-to-work checks and kit, and sets up the first week.
Social agent
Schedules posts, replies to comments and messages, and flags the ones that need you.
Booking agent
Fills, confirms and reshuffles the diary across phone, web and WhatsApp.
Arrival agent
Sends directions, parking, what to bring and check-in instructions before every visit.
Stock agent
Tracks materials and supplies and reorders before you run out.
Cash-flow agent
Keeps a rolling thirteen-week view of cash and warns you about the dip before it arrives.
Forms agent
Sends pre-appointment forms and consents, checks they are complete and files them.
Insight agent
Reads the week’s numbers and tells you what changed and why, every Monday morning.
Onboarding agent
Collects new-starter paperwork, right-to-work checks and kit, and sets up the first week.
Social agent
Schedules posts, replies to comments and messages, and flags the ones that need you.
Booking agent
Fills, confirms and reshuffles the diary across phone, web and WhatsApp.
Arrival agent
Sends directions, parking, what to bring and check-in instructions before every visit.
Stock agent
Tracks materials and supplies and reorders before you run out.
They hand work to each other.
One agent is useful. A team of them, passing a customer along without anyone touching it, is where the time comes back. Here is a dental practice's Tuesday.
Reception
08:52 · Call answeredNew patient with a cracked tooth. Symptoms, insurance and preferred times captured.Booking
08:54 · Appointment bookedAn 11:20 slot freed by a cancellation is offered and taken; confirmation and directions texted.Intake
09:30 · Forms completedMedical history and consent collected by link and filed in the practice system before arrival.Billing
12:05 · Payment takenTreatment logged by the dentist; invoice sent, card payment taken, next visit priced.Recall
Two days laterHappy patient asked for a Google review; an unhappy one goes to the practice manager first. Six-month recall booked.How a build works
One job at a time, live inside two weeks, and run for you afterwards. The details change with your systems and sector; the shape of it rarely does.
What "custom" actually means.
Your workflow, not a template
We map how the job is done today, including the exceptions, and build the agent to that. It uses your language, your rules and your escalation points.
- Written from interviews with the people who do the job
- Handles the awkward cases, not just the happy path
- Knows when to stop and hand to a person
Your tools, not new ones
Nothing to migrate. Agents connect to the systems you already run on, through their official integrations wherever they exist.
- Phone systems and WhatsApp Business
- Google Workspace, Microsoft 365
- Xero, QuickBooks, Sage, FreeAgent
- Booking and practice systems, CRMs, job-management apps
Run for you, not handed over
We host, monitor and improve the agents. You see what they did in a weekly brief and can change how they behave with a message to us.
- Daily monitoring and alerts
- Every action logged and reviewable
- Changes and tuning included in your plan
Built to be trusted with your customers.
Agents act on your behalf, so we treat them like new members of staff: clear limits, supervision, and an audit trail of everything they do.
- Approval before anything irreversiblePayments, refunds, cancellations and anything above a threshold you set wait for a human yes.
- Always identifies itselfCustomers are told they are speaking with an AI assistant, and can ask for a person at any time.
- UK-hosted, your data stays yoursConversations and records are held in the UK, never used to train models, and deleted when you leave.
- Sector rules built inGDPR throughout; FCA, CQC or GDC considerations where your sector needs them.
From first call to live in two weeks.
Day 0
Choose the job
From your roadmap or a free call: one job, clearly bounded, with a number attached to it.
Days 1 to 4
Design and connect
We interview the people who do it, write the agent's instructions, and connect it to your systems in a test setting.
Days 5 to 8
Shadow mode
The agent runs alongside your team without acting, and you see what it would have done. We tune it until you're comfortable.
Days 9 to 10
Go live
Switched on with approvals in place, staff trained, and a daily check from us for the first fortnight.
Questions people ask
What if the agent gets something wrong?
Anything irreversible waits for a human approval, so mistakes are caught before they matter. Everything else is logged, and in the first fortnight we review every action daily. When something is off we fix the behaviour, not just the instance.
Will customers know they're talking to an AI?
Yes. The agent introduces itself as an AI assistant and will always hand to a person on request. Most customers care about getting an answer quickly; being told the truth about who's answering doesn't put them off.
We use an unusual booking or job system. Can you connect to it?
If it has an API or an export, almost certainly. If it doesn't, we can usually work through email or the web interface, and we'll tell you honestly in discovery if it's a poor fit.
Who owns the agent?
You own your data, the instructions written for your business and the integrations to your accounts. The platform it runs on is ours. If you leave, we export everything and delete our copies.
Do we need an AI roadmap first?
No, but it helps when you're not sure where to start. If it's obvious, for example the phone is the problem, we can go straight to a build from the free call.
Pick the job that eats your week.
Forty-five minutes to work out which agent would pay back first.
Book a call