AI in day spas

Calls arrive at check-in time, late cancellations leave treatment rooms empty, and gift-voucher enquiries bury the inbox before Christmas. Our agents answer, refill and reshuffle so the desk stays calm and the rooms stay full.

A day with the agents.

The jobs change with the business; the shape of the day rarely does. Here is how it runs for a day spas.

09:45
Calls at check-inGuests arrive while the phone rings; the agent answers, books and lets the desk greet people.
11:30
Room refilledA late cancellation in Room 3 is offered to the waitlist and taken within ten minutes.
13:00
Therapist swappedA therapist calls in sick; bookings are moved to available colleagues and guests are told.
14:20
Voucher soldA gift voucher enquiry is answered, sold and sent as a PDF while the desk is busy.
Next morning
ReviewsYesterday's guests are asked for a review; anything less than delighted goes to the spa manager first.

What the agents take on.

Start with one. Most day spass we work with add a second within three months.

Reception agentAnswers phone and web chat while the desk is busy
Booking agentBooks treatments and packages, manages deposits
Waitlist agentRefills cancellations within minutes
Rota agentReshuffles bookings around therapist availability
Campaign agentSells and sends gift vouchers
Review agentAsks for reviews; concerns to the manager first

At a glance

What a build looks like for a day spas: the systems we connect to, the rules we build in, and what it costs.

Built for the rules of your sector.

Agents act on your behalf with your patients and customers, so we build them to the standards your regulator and your professional body expect.

  • Health screening keptContraindication questions are asked at booking and passed to the therapist, every time.
  • Your cancellation policyApplied consistently and explained kindly.
  • Voucher payments secureSales run through your platform; the agent never handles card details.
  • A person on requestGuests can speak to the desk at any time.

Tell us about your week.

A free 45-minute call. You describe how the day spas runs; we tell you which job an agent should take first and what it would save.

Book a call