AI in law firms

New enquiries sit in a shared inbox until someone has a gap, and prospective clients have instructed another firm by then. Our agents qualify, conflict-check and book within minutes, saying nothing that counts as advice.

A day with the agents.

The jobs change with the business; the shape of the day rarely does. Here is how it runs for a law firm.

09:00
Enquiries readEighteen enquiries arrive overnight by form, email and phone. Each is read and matched to a practice area.
09:04
QualifiedThe agent asks the questions the firm needs answered before a consultation, and notes what the client wants to achieve.
09:06
Conflict checkNames are checked against the case system; two are flagged for a person to review before anything is booked.
09:10
BookedNine consultations are booked with the right fee earner, engagement information sent, nothing said that could be taken as advice.
Thursday
Follow-upEnquiries that went quiet are followed up once; the partners see the whole pipeline on Monday.

What the agents take on.

Start with one. Most law firms we work with add a second within three months.

Intake agentReads enquiries and matches them to a practice area
Reception agentAsks the firm's questions and records the objective
Compliance agentChecks names against the case system and flags matches
Booking agentBooks consultations with the right fee earner
Follow-up agentChases enquiries that go quiet and reports the pipeline
Onboarding agentClient care letters, ID checks and file opening

At a glance

What a build looks like for a law firm: the systems we connect to, the rules we build in, and what it costs.

Built for the rules of your sector.

Agents act on your behalf with your patients and customers, so we build them to the standards your regulator and your professional body expect.

  • No advice, everThe agent gathers facts and books time. It never comments on the merits or the law.
  • Conflicts checked firstNothing is booked until the conflict check has passed or a person has cleared a flag.
  • Fee wording you approvePublished ranges only; anything else waits for the fee earner.
  • A person on requestProspective clients can speak to the firm at any time.

Tell us about your week.

A free 45-minute call. You describe how the law firm runs; we tell you which job an agent should take first and what it would save.

Book a call