IndustriesPropertyLettings agencies

AI in lettings agencies

Maintenance requests arrive by phone, email and text, tenants chase for updates, and certificates lapse quietly. Our agents triage every fault, book an approved contractor within the landlord's budget, and tell the tenant exactly when to expect them.

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A day with the agents.

The jobs change with the business; the shape of the day rarely does. Here is how it runs for a lettings agencies.

08:12
Fault triagedA tenant reports no heating. The agent captures the details, checks access, and rates it high priority under your rules.
08:13
Budget checkThe repair is within the landlord's pre-approved limit, so no call to the landlord is needed. Over the limit, it would have asked.
08:20
Contractor bookedAn approved Gas Safe engineer confirms Friday 09:00; the job and access details are in their inbox.
08:21
Tenant informedThe tenant knows who is coming and when, and how to reach the office. The chasing calls stop.
Monday
CertificatesGas and electrical certificates due in the next sixty days are booked for renewal before they lapse.

What the agents take on.

Start with one. Most lettings agenciess we work with add a second within three months.

Intake agentTakes faults by phone, email and text and captures access
Reception agentRates urgency by your rules
Records agentChecks landlord limits and asks when needed
Dispatch agentBooks approved contractors and shares details
Aftercare agentKeeps tenants informed at every step
Compliance agentTracks and renews certificates

At a glance

What a build looks like for a lettings agencies: the systems we connect to, the rules we build in, and what it costs.

Built for the rules of your sector.

Agents act on your behalf with your patients and customers, so we build them to the standards your regulator and your professional body expect.

  • Landlord limits respectedAnything over a landlord's pre-approved amount waits for their yes.
  • Approved contractors onlyJobs go to your list, matched by trade and area.
  • Compliance dates trackedCertificates are renewed before they lapse and evidence is filed.
  • A person on requestTenants and landlords can reach a property manager at any time.

Tell us about your week.

A free 45-minute call. You describe how the lettings agencies runs; we tell you which job an agent should take first and what it would save.

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