IndustriesHealth and clinicsPrivate GP and health clinic

AI in private GP and health clinics

Enquiries, bookings, pre-appointment forms and results follow-up fill the day between patients. Our agents take the administrative half of that work, inside CQC and GMC expectations, so clinicians see patients.

Book a callRead the case study

A day with the agents.

The jobs change with the business; the shape of the day rarely does. Here is how it runs for a private gp and health clinic.

09:10
Enquiry bookedA new patient enquiry is triaged for urgency, booked with the right clinician and sent the intake form.
09:30
Forms filedHistory and consent arrive by secure link and are filed for the clinician before the appointment.
11:15
ResultsA patient is told results are ready in the portal and offered a call if the clinician flagged one.
14:00
Follow-upA follow-up requested in the consultation is booked the same afternoon.
16:20
PaidInvoices are raised as appointments complete, with insurer paperwork handled where needed.

What the agents take on.

Start with one. Most private gp and health clinics we work with add a second within three months.

Intake agentTriages enquiries by urgency and books with the right clinician
Forms agentCollects history and consent before the appointment
Aftercare agentTells patients when results are ready and books calls
Follow-up agentBooks follow-ups and recalls the clinician asks for
Billing agentInvoices, payments and insurer paperwork
Reception agentAnswers the phone while the desk is busy

At a glance

What a build looks like for a private gp and health clinic: the systems we connect to, the rules we build in, and what it costs.

Built for the rules of your sector.

Agents act on your behalf with your patients and customers, so we build them to the standards your regulator and your professional body expect.

  • No clinical contentResults are announced, never interpreted. Clinical questions go to the clinician.
  • Urgency by your rulesTriage criteria are written with the clinical lead; anything unclear goes to a clinician.
  • Records in your systemForms and results stay in the clinic system and portal, never in chat logs.
  • A person on requestPatients know they are messaging an assistant and can reach the clinic.

Tell us about your week.

A free 45-minute call. You describe how the private gp and health clinic runs; we tell you which job an agent should take first and what it would save.

Book a call